Software Engineering Manager (Hybrid)

IQVIA's Privacy Analytics team in Ottawa, Canada is looking for a Senior Software Engineering Manager. Privacy Analytics is a one-of-a-kind health data analytics company and world leader, setting the bar of patient data privacy protection. We have translated this patented research into a rich portfolio of products and services that enables data consumers around the world to access and analyze healthcare data while ensuring that individual privacy is protected. Even though our customers include more than half of the healthcare organizations on the Fortune 50 and Fortune 500, we've remained loyal to the entrepreneurial and innovate spirit that drove the founding of the company and continues to permeate our office and culture. And, with our parent company IQVIA, the world leader in human data science, we're getting the extra clout to further our leadership position in the data privacy space.

Our portfolio of software products sits on the cutting edge of technology, built on modern distributed and scalable architectures capable of handling massive amounts of data, and running on a multitude of cloud stacks to suit client technical requirements. Our products internally implement a range of advanced techniques, from statistical calculations to natural language processing (NLP) built on the latest transformer models, levering the complete gamut in online and offline machine learning techniques. The work we do spans the entire spectrum of enterprise feature development, data analytics at scale, UI design and development, statistical modelling, and algorithm design all the way down to low-level algorithmic optimizations. We tackle technical problems that will engage and challenge the brightest minds, and we have very big ambitions ahead of us for which we're expanding our team. We see quality as something you build into the product throughout the SDLC, and our Quality Assurance team has built the infrastructure and tools to empower the Engineering team to be fully productive.

The role:

Our Engineering team is growing, and with this growth comes opportunity for a strong engineering leader to join and lead some of the best people in an engaging, friendly and fun environment. You will manage a team of 10 to 15 individuals, the software development process and quality of service improvements, strategic planning, project management, as well as management of resources across teams. You will work 2 days per week onsite with developers, product management, designers, and other engineering leads to define the strategy, agree on priorities, and cultivate a highly collaborative and effective cross-functional team. The technical scope includes the core client experience, overall technology stack, application performance, and system reliability.

The ideal candidate will be passionate about building high performing teams and solving the toughest software challenges; you'll have a proven record of delivering highly operable and maintainable software projects on time. You'll have relentlessly high standards for yourself and everyone you work with, and you'll be constantly looking for ways to make the systems you own better. You'll be intensely client focused: you understand your clients' challenges and are constantly looking for ways to solve them. You have great communication skills, and enjoy working in a fast-paced, collaborative team environment.

In this role you will:

• Hire, manage, motivate, grow, and retain some of the best talent in the industry
• Lead a cross-functional engineering team in an Agile environment, comprised of all Engineering sub-functions from development, Product Owners and Scrum Masters, and UX Design and Technical Writing.
• You will be great at leading through others, and striking the right balance between leadership, management, performance and growth mindsets
• Help define and shape the technical product roadmap for existing and new products
• Plan and execute on product roadmaps, delivering high quality on time and budget
• Collaborate with stakeholders and SMEs to either launch new external-facing products or help mature early-stage proof-of-concepts (PoCs)
• Collaborate with Professional Services to deliver to internal and external stakeholders
• Continuously look for improvement opportunities through a consultative and empowering approach with teams
• An exceptional communicator, you will provide crisp updates to management as well as regular team-wide communication to inform, inspire and consult

To do this you will have:

• 10+ years in the SW Engineering industry
• 5+ years managing diverse, cross-functional, high-performance teams
• A degree in Computer Science or Software Engineering, or a closely related educational background;
• Strong problem-solving skills and can do attitude, laser-focused on client success and exceptional execution
• Deep and broad experience in Enterprise/Server technologies and cloud ecosystems (Azure and AWS)
• A practical, team-oriented approach
• Attention to detail, and unwavering focus on flawless execution at all levels of the Engineering organization
• Strong communication skills, capable of modulating messages to various audiences and stakeholders, and a believer in the power of transparency and trust building through regular stakeholder engagement
• A deep understanding of Engineering challenges and trade-offs, Agile Scrum best practices and the need to strike a balance between short-term focus and long-term deliverables (e.g. refactoring)
• Exposure to:
  • Statistics/analytics/data mining
  • Data processing technology at scale: Apache Spark, Databricks API, Hadoop MapReduce, Kafka, etc.
  • Cloud technologies: Docker, Kubernetes, Mesos, AWS/Azure, etc.
  • One or more scalable storage / database technologies: Apache Hadoop ecosystem (HBase, Hive, HDFS), Amazon S3 / Redshift, Cassandra, etc.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com