Companion Animal Territory Representative (Biloxi, Mississippi)

Job Description

Job Description:

Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.

This position is responsible for working in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health division products, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Territory Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners.

This role will cover the Biloxi Territory in South Mississippi which comprise : Hattiesburg, Laurel, Biloxi, and Natchez . Must live in territory.

Essential Accountabilities:

• Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs
• Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.
• Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in
• solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Animal Health products and services.
• Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.
• Work collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.
• Shares with other team members within the region to foster growth and development within the team.
• Analyze sales results monthly and manage expenses within budget guidelines.
• Identifies and selects programs/services available within Animal Health's available resources to address customer needs and provide education & training opportunities to accounts.
• Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer needs.
• Develop current understanding of Animal Health products, industry trends and competitor landscape.
• Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.
• Responsible for developing and meeting learning and development objectives agreed upon with leadership.

Scope and Context:

• This position is an individual contributor role.

Animal Health Commercial Competencies:

Leadership Behaviors:

• Demonstrate Ethics & Integrity
• Drive Results
• Focus on Customers & Patients
• Make Rapid Disciplined Decisions

• Act with Courage & Candor
• Build Talent
• Foster Collaboration

Professional Competencies:

• Business & Financial Acumen
• Working Across Boundaries
• Strategic Thinking

• Productive Communication
• Problem Solving
• Project Management

Core Commercial Functional Competencies:

• Customer and Market Insights
• Product Knowledge & Portfolio Management
• Account Management

• Customer Engagement
• Market Access
• Regulatory & Compliance Knowledge
• Lifecycle Management

Minimum Qualifications:

Background & Education:

• Bachelor's Degree preferred.

Required Skills/Abilities:

• Experience selling animal health products is preferred.
• Excellent interpersonal/communication and presentation skills
• Demonstrated motivation and focus on achieving measurable, tangible results.
• Commitment to collaboration as the normal mode of working and resolving problems.
• Demonstrated understanding of positions' contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.
• Demonstrated ability to independently understand customers' evolving needs and expectations and combines with knowledge of customers' organization and culture to drive results.
• Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.
• Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.
• Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.
• Ability to work independently and as part of a team
• Ability to travel overnight and some weekend activity

Preferred Skills/Abilities:

• Sales experience and/or experience within the Animal Health industry
• Knowledge of animal health biological and pharmaceutical products.
• Understanding or experience working with distribution.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

U.S. Hybrid Work Model

Effective September 5,2023 our U.S. Hybrid work model will be as follows: 1. Three total days on site per week: Tuesday and Wednesday - plus one additional day of choice based on what works best for organizations and/or teams. 2. Fridays will formally be a remote-working day unless business critical tasks require onsite presence.

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
50%

Flexible Work Arrangements:
Work Week

Shift:
1st - Day

Valid Driving License:
Yes

Hazardous Material(s):
n/a

Requisition ID:R253483